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Research & Prototyping

Build the right product before building the product right.

A smaller, clearer bet before a larger build. We connect user needs, business intent, and technical feasibility before your engineering team commits to a delivery shape.

Opportunity Canvas

User Pain: Manual reconciliation takes 15hrs/week.
Business Goal: Reduce churn by 12% in Q3.
Technical Risk: Legacy API rate limits during sync.

The Alignment Workshop

Product failures rarely happen because of bad code. They happen because Sales, Product, and Engineering were solving different problems. We fix that.

Stakeholder Interviews

We interview key personnel across departments to uncover hidden constraints and misaligned objectives.

Service Mapping

Visually mapping the entire customer journey, including offline processes that software must account for.

Assumption Testing

Identifying the riskiest assumptions in the business model and designing cheap experiments to test them.

Evidence, Not Opinions

The highest paid person in the room shouldn't dictate product features. We rely on rigorous qualitative and quantitative user research to drive decisions.

Contextual

Inquiry

Watching users perform tasks in their actual environment, rather than a sterile lab.

A/B

Prototyping

Testing high-fidelity Figma mockups before writing a single line of backend logic.

"Discovery is about reducing the risk of building something nobody wants. It's the cheapest insurance policy in software development."

Acriotech Product Standard

The Handoff

At the end of a 2-4 week discovery phase, you don't just get a report. You get the exact artifacts your engineering team needs to begin sprint planning.

Clickable PrototypesUser Story MapTechnical Feasibility AssessmentPrioritized MVP ScopeGo-to-Market Strategy